client comments and surveys

Testimonials

Testimonials

Client Comments

“Very nice to have one-on-one contact with a specialist and get questions answered.”

“The legal volunteers brought up things I hadn’t thought of.”

“These things weigh on your mind, but because of cost, you just don’t get them done.”

“This was an emotional experience for me, as it was an important necessity that couldn’t have been done without this opportunity.”

“Wasn’t sure what to do. Staff provided explanations until I understood. Great help.”

“We were overwhelmed – got answers to questions we had for a long time.”

“Most people don’t know where to start – this fit the bill.”

“I would highly recommend the clinics because the process is highly organized. It removed all my stress.”

“Very helpful for those of us who procrastinate.”

“Like winning the Lotto!”

“This was such a gift – A tremendous amount of stress was relieved.”

“This was an emotional experience for me, as it was an important necessity that couldn’t have been done without this opportunity.”

Client Satisfaction

Surveys

To improve the services that clinic participants receive and ensure clinics are meeting participant needs, participants of both legal document clinics and phone clinics were asked to complete a satisfaction survey.

Legal Document Clinic Satisfaction

How did participants of clinics rate their overall experience at the legal clinic? Out of 795 responses, 92% were extremely satisfied and 7% were satisfied.

Would participants recommend a clinic to a friend with a legal question or issue?
 All of the participants would recommend the experience to someone else. Out of 795 responses, 92% strongly agreed and 8% agreed.

Phone Clinic Satisfaction

How did participants of clinics rate their overall experience at the legal clinic? Out of 162 responses, 97% extremely satisfied and 3% were satisfied.

Would participants recommend a clinic to a friend with a legal question or issue? All of the participants would recommend the experience to someone else.  Out of 162 responses, 98% strongly agreed and 2% agreed.

Contact us

Let us know how we can help you and your loved ones.

Address: 130 Neill Avenue – the Top Floor
Helena  MT  59601

Mailing: PO Box 1483, Helena  MT  59624

Email: jmccrea@mtgenjustice.org

Phone: (406) 422-3904